PacketTrap Perspective

Overview:

ScriptLogic Perspective is a comprehensive and affordable networkmanagement and application monitoringsolution for end user IT departments.

Perspective for End Users and IT Departments is now distributed by ScriptLogic, a Quest Software company. ScriptLogic combines a variety of desktop, Exchange, and Windows management solutions with the award winning Perspective network management and monitoring platform to offer your organization a comprehensive infrastructure management suite.

PacketTrap Perspective™ is a comprehensive and affordable network troubleshooting and remediation solution for businesses of all sizes. From its centralized interface, users can solve problems associated with bandwidth, network and application performance and connectivity.

Installed in less than 15 minutes, Perspective auto-discovers devices and provides a complete set of attributes for each device, including hardware (including virtual machines), software applications, and processes and services. Smart policies recommend optimal monitors and data collection settings, eliminating the need for manual configuration. Perspective sends alert notifications once network performance degrades, and can automatically remediate problems. It also provides time series analysis and historical reporting for diagnosing problems faster, all accessed via web-browser or client application.

Highlights

• Install and Configure in Minutes
• User Friendly, Easy-to-Use Interface
• Monitor and Troubleshoot Local and Remote Sites
• Automated Remediation
• Advanced Alerting and Reporting
• Performance Baseline Capabilities
• Includes Netflow (sFlow®, jFlow), VoIP, Virtual, Wireless, Application and Server Monitoring
• Perspective Modules Traffic Analysis Wireless Network Monitoring

Differentiated Deployment:

Perspective is the only solution in its space to provide a differentiated set of capabilities coupled with multiple deployment options:

Local Software Installation - (Data Center or Corporate Office / Remote Office Solution) - Load and go installation of a Perspective server.

SaaS Offering - A highly scalable, redundant infrastructure for Perspective customers who wish to leverage PacketTrap’s data center to host their IT management. Manage from any location even if components of the IT infrastructure are down.

“Cloud Network” Monitoring / Management Solution - Allows customers to host Perspective™ in a third party cloud (via Amazon EC2 and Google Apps Engine) or their internal cloud and monitor their network across data centers and locations.

Agent and Agentless Offering - To provide more granular level inspection of application and network activity, Perspective probes can be installed on individual servers or virtual machines. Perspective can also be installed as an agentless solution and leverage common protocols such as SNMP and WMI to retrieve performance counters and remote data.

Browser or Client Access - Perspective provides users access to network activity via a browser or via a local client install. The browser provides anywhere / anytime access and can provide senior IT management quick access to network operations reports, while the local client can provide a more fluid user experience for IT network administrators.

Features and Benefits:

	Alerts and Notifications PacketTrap IT automatically notifies you when network performance degrades, allowing you to fix problems before any impact on user and customer experience. Through a simple wizard, you can configure alerts for multiple conditions that meet the needs of your network. PacketTrap IT™ monitors network events, traffic, and conditions to create a performance baseline which ensures that you don’t get inundated with false-positive alerts from normal network activity. Additionally, PacketTrap IT™ can automatically escalate critical alerts until the problem is resolved and can suppress alerts for scheduled network maintenance. Send alerts via email and SMS when network trouble arises Configure network alerts for interrelated events or conditions Escalate network alerts automatically for unresolved issues Ensure you don’t receive unnecessary and false-positive notifications
	Application Monitoring PacketTrap IT Application Monitoring provides in-depth visibility of running processes and performance counters for mission-critical applications, network services, and web applications. Application failures are usually the most common problems that occur in IT infrastructure. These powerful monitors help IT Admins and network engineers prevent application failures and identify degradations early. Easily identify the root cause of application performance issues across Windows, UNIX, and Linux devices Deep support for MS Exchange, SQL, Active Directory specific counters Monitor Port availability, DNS, POP3, SMTP, HTML pages and much more Run historical reports and view in your PacketTrap IT dashboard
	Automated Remediation PacketTrap IT can automatically take actions to restore services when a failure occurs, including restarting applications and windows services, or rebooting servers. Network administrators can focus more time on revenue-generating initiatives by automating remediation in PacketTrap IT. Trigger self-healing scripts when specific network conditions exist Inventory of scripts for Windows and Linux devices Set scheduled actions for routine device and network maintenance
	Load-and-Go Deployment PacketTrap IT installs and more importantly configures in 15 minutes through a simple 3 step process. After installation, PacketTrap IT performs a fast and comprehensive scan of the entire network to discover all devices. Leveraging various discovery techniques, PacketTrap IT provides a complete set of attributes for each device that has been discovered. Each device is then assigned to a Smart Policy with recommended monitors to complete the deployment process. Simple 3 step process that loads the system and immediately begins monitoring the network in 15 minutes Leverage Smart Policies to assign recommended monitors and settings Intuitive, easy to use right out of the box
	Log File Management PacketTrap IT has log monitoring and management capabilities, with the ability to collect, analyze, alert, report, and archive Event Log from Windows hosts, SysLog from distributed UNIX hosts, Routers, Switches, and other SysLog devices, and Application logs from IIS web server, IIS FTP server, and MS SQL server.It helps system administrators to troubleshoot, performance problems on hosts, select applications, and the network. Real-time display of log messages on the PacketTrap IT Dashboard and in individual device details Send alert notifications when an event matching specific criteria is generated Archives all event logs and syslogs collected for forensic analysis and determining performance and usage statistics for a host Trend reports to analyze the performance of hosts over a period of time
	Monitoring Dashboards Quest PacketTrap IT provides unparalleled visibility into network performance, fault management, and device availability across any size of network. The iGoogle like Dashboard is a "network management dashboarda " with a summary display of key performance indicators (KPIs) like CPU load, network interface traffic, latency, packet loss and event logs, exposing troubled devices and areas of the network. With support for drag and drop, it’s easy to customize each dashboard by simply adding and removing gadgets. PacketTrap IT’s full screen mode feature maximizes screen real estate and rotates multiple dashboards. Now managers and operations staff can continuously monitor key assets of the company to ensure that your network is always running at peak performance. Monitor availability, CPU load, memory, disk space utilization, network interface traffic, network latency, and packet loss Perform advanced monitoring of running services, process availability, and performance counters for MS Exchange, SQL, Active Directory Inventory of gadgets include charts, gauges, lists, text, and web links Drag and drop monitoring gadgets to create a custom view Full screen mode to maximize screen real estate and rotate multiple dashboards
	pt360 Tool Suite Integration PacketTrap IT integrates seamlessly with the award-winning Network Engineer's pt360 Tool Suite. The pt360 Tool Suite consolidates dozens of network diagnostic tools into a single, integrated solution. The tool suite includes Ping utilities, Switch Port Mapper, Cisco configuration management, traffic generator, TFTP Server, and many more useful tools. The pt360 Tool Suite is a perfect complement to the extensive real-time monitoring provided by PacketTrap IT. Integration with pt360 Tool Suite enables you to run any tool against a device Delivers instant access to the tools you need for deeper troubleshooting of network issues Eliminates time spent looking and moving between point diagnostic tools
	Remote Office / Multi-Site Support Designed for organizations with multi-site networks, PacketTrap IT Remote Agent provides secure connectivity between IT headquarters and any number of remote sites. The remote agent ensures that all key network performance data is collected and sent to PacketTrap IT, providing visibility into the entire IT infrastructure. Taking commands from PacketTrap IT, the remote agent can also enforce policies and execute actions. Optimize network monitoring configurations with best practice settings Eliminate typical bottlenecks that plague distributed networks Accommodate network growth and changing network performance management needs
	Real-time and Historical Reporting PacketTrap IT Reports enables you to generate reports for all collected network data. Any report can instantly be printed, emailed, and saved. You can drill down into specific time periods or events or change chart type with a single click – a feature that is particularly useful when troubleshooting issues. Leveraging the report scheduler, email reports on a daily, weekly or monthly basis to colleagues and executive management. Delivers critical information on monitors devices in an easy to read format One click configuration of time periods and data type for any device Schedule automatic reports for staff and executive management Plan future resource requirements leveraging historical trends reports
	Role-Based Access Control PacketTrap IT gives you control over what users can and cannot do on the system. User accounts are configured for which type of information is displayed in the PacketTrap IT Studio for an individual user or group of people. In addition user accounts have email address for integration to alert notifications and scheduled reports. This layer of security ensures that the right people have access to the right information. Gives you complete control over what authorized users can and cannot do Allows users to have custom dashboards with information relevant to them Maintains level of security required by your company
	Router Configuration Backup PacketTrap IT has the ability to automatically backup configurations files for your routers and switches. Configuration backups can be scheduled to run as needed and are stored in the PacketTrap IT database. Config files can be viewed and compared all in the same interface. In addition you can be immediately alerted when any configuration has been changed. You can customize the backup settings to meet your particular needs in PacketTrap Policies. Supports Cisco®, HP ProCurve, and Juniper Networks Schedule configuration backups across multiple Cisco routers and switches Easily view and compare configuration historical configuration backups Detect changes that occur to configurations files and receive an alert notification
	SNMP Enablement SNMP Enablement is a powerful utility that automatically enables and configures SNMP on your devices to ensure they will be monitored by PacketTrap IT. A ease to use wizard walks you through the simple process for one or many devices. This tool saves you considerable time and the days of having to going to each machine are over. Automatically enable and configure SNMP on devices Support for Cisco, HP Pro Curve, Windows, Linux (major distributions)
	Wireless Monitoring Wireless Monitor Module gives PacketTrap IT the ability to monitor wireless networks. As wireless become a more integrated in today's network, it is important that IT managers maintain visibility into wireless access points, clients and sessions. PacketTrap IT Wireless Monitoring centralizes the management of distributed wireless networks with configuration in Smart Policies and monitoring in Dashboards. Understand how well your wireless network is performing and detect rogue users. Monitor key variables on access points, including signal strength and quality View client statistics for Cisco® devices Run reports on key performance data across all wireless devices

Problem and Solution:

PacketTrap Perspective vs. pt360 Tool Suite:

PacketTrap Perspective vs. pt360 Tool Suite
Feature	pt360	Perspective
Network Diagnostics with Integrated Tools (Four Different Ping Scans, Port Scans, DNS Scans, Trace Route, WHOIS, MAC Address Scans, SNMP Scans, Syslog Server, TFTP Server, WMI Scans, Wake-on-LAN, Traffic Simulators)
Application Monitoring
Dashboard
Network Monitoring
Alerts
NetFlow / J-Flow / sFlow®
Virtualization Management
Server Based / Multi-User
Browser & Client Interface
Policies
Remote Office / Multi-Site Network Support
Router Configuration & Backup
Historical Reporting and Trend Analysis
Conditions and Automatic Actions
VoIP Support
Advanced Monitoring (HTTP, POP, Event Logs, Processes)
Wireless Device Support
Performance Baseline

Documentation:

Download the PacketTrap Perspective Datasheet (PDF).